General
Access to any company’s website can be challenging for persons having certain disabilities. A person’s disability is often unique. What may work well for one person may cause difficulties for another person. Sespe Creek Collective has made efforts to accommodate as many of our customers and potential customers as is reasonable given our size, resources, and knowledge of our customers’ and potential customers’ needs. To that end, we have engaged the services of professionals to assist and advise us in these matters.
Accessibility on this Website
Our website provides several methods, features, and policies that can help with access to our website and/or to products or services provided or referred to on our website or by our business. There are also various aids available by third parties and provided by most modern web browsers.
If you are having difficulty with access to our website even after utilizing any access features within this website and/or any third-party or browser features, we invite you to contact us for further assistance. Contact information is set forth below.
Disclaimer
We anticipate that from time to time, within our resources, we will be making modifications to parts of our website, and possibly modifications to accessibility features of our website. Reasonable efforts toward improving seamless, accessible, and unhindered use of websites by customers and potential customers is generally a worthwhile goal. Moving closer to this goal will often depend on the knowledge the company has regarding any particular difficulties those using the website might encounter, as well as available resources and improvements in technology.
Despite the efforts we have made regarding accessibility, consistent with normal business practices for a company of our size and resources, some content, features, processes, or policies may be improved, so we welcome your suggestions.
Third-Party Applications & Interactive Tool
Our website utilizes select third-party software, plug-ins, and scripts to provide essential functionalities—such as age-verification prompts, interactive product filters, delivery scheduling tools, customer intake forms, and embedded maps.
While we configure and customize these plug-ins to align with our site’s design and accessibility goals, Sespe Creek Collective does not own or maintain the underlying core source code or software updates created by these independent third-party developers. Consequently, certain interactive overlays, calendar pickers, or external widgets may function differently across various screen readers or assistive technologies.
If you experience any difficulty interacting with our age-verification system, checkout delivery scheduler, or any third-party feature on our site, please contact us directly at (805) 738-7490 or [email protected], and our team will gladly assist you with your order over the phone or via email.
Video & Media Content
Where applicable, video content on our site will either feature closed captioning or equivalent text summaries located near the video element.
We Are Here for You
If you are experiencing difficulties with any content on our website because of a disability, or if you require assistance with any part of our site because of your particular disability, please contact us and let us know. We will be happy to assist.
The following telephone number is dedicated to assisting you if you require help navigating or using any part of our website due to a disability:
Phone: (805) 738-7490
(Available during standard operating hours; privacy strictly protected.)
You can also send an email explaining in as much detail as possible what type of difficulty you encountered:
Email: [email protected]
In contacting us by telephone or email, your privacy will be strictly protected. You will not be required to provide any personal information, including your name, specific disability details, or purchasing history, unless you choose to provide it.
Additional Accessibility Resources
Below are helpful accessibility resources for popular web browsers, platforms, and assistive technologies:
Browser & Platform Resources
- Google Accessibility (Chrome, Android, Gmail)
- Firefox Accessibility Features
- Microsoft Edge Ease of Access
- Apple Accessibility (Safari, iOS, macOS)