We love dogs and animals in general, but due to past incidents with untrained dogs in the dispensary, we need to establish very clear guidelines for what we allow in-store. Thank you for your cooperation and understanding as we try to provide an environment that is safe and welcoming for all.

Trained service dogs are always welcome in the dispensary. Under the ADA, a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability.  The task(s) performed by the dog must be directly related to the person’s disability. Legally, we may ask what task the dog has been trained to perform.

Trained ESAs (Emotional Support Animals) will be only allowed into the store on a case-by-case basis. Because they have not been trained to perform a specific job or task, they do not qualify as service animals under the ADA. We maintain the right to refuse entry to dogs that are not trained service dogs. However we welcome emotional support animals that:

• Are under your direct control on a short leash at all times
• Do not bark or growl at other dogs or patrons
• Are completely housebroken
• Do not jump on counters or people

If you have a well-behaved ESA we will keep a note in your file granting a “puppy pass.” Please ask the front desk if you have questions about our policy.