OUR DISPENSARY

What payment types are accepted?

We accept cash or debit and have an ATM on site for your convenience.

Do your prices include tax?

YES, all taxes are reflected in the displayed price to make it easier for you to shop. Your receipt will display the itemized amount paid for taxes. To see a break down of what tax to expect click here.

Can I pay with change?

You are welcome to bring in rolled coins at our dispensary. For the safety of our delivery drivers we accept up to $2 in loose change max per delivery.

Can I apply multiple discounts to my order?

Generally no, our discount programs may not be stacked with other discounts and are applied to the regular sale price.

Are your services discreet and confidential?

Yes, we protect your privacy by abiding by HIPAA laws. All of our records and service history are 100% confidential; information is encrypted and stored securely for your protection. We will never give your personal details to anybody for any reason. This also applies to documentation for our discount programs, including Veterans, medical, and/or financial documents. Our staff is experienced in confidentially dealing with high profile clients. Should you require an additional degree of discretion during your visit or delivery, please advise our phones staff.

DELIVERY SERVICE

Can I pay with change?

You are welcome to bring in rolled coins at our dispensary. For the safety of our delivery drivers we accept up to $2 in loose change max per delivery.

Will the driver call me in advance? What if I have poor cell reception?

The driver will contact you approximately 10 to 30 minutes prior to their arrival. If you have poor cell reception and/or GPS service in your area, please inform the phone operator when placing your order. In this case, we will confirm your availability for the duration of the delivery window when you place your order. If you are unavailable to receive your delivery after confirmation, you may be subject to a $10 re-delivery fee.

What are your delivery fees and minimums?

We have no minimum and free delivery for orders over $75. Orders below that incur a $15 fee.

Where do you deliver?

Check our current delivery areas here.

Should I tip my driver?

Yes! Please do tip the driver if they provided great service. Tips are not included in the order total or part of the delivery fee, which covers the car and insurance costs. 

OUR PRODUCTS

Are the same strains always on the menu?

Our menu changes based on what our vendors have available to us. While some vendors choose to grow and provide certain strains consistently, others enjoy versatility. We always strive to provide flowers of the utmost quality. As such, we provide our patients with the best quality flowers available to us, whether that’s flowers we frequently carry or superb new strains.

Do you do special orders?

We are not able to provide special quantities of flowers. Similarly, we are unable to supply bulk orders of flowers or products directly from our vendors. If you are interested in any other type of special order, feel free to contact our phone operators with your specific request, which we are happy to fulfill when possible.

I bought something that didn’t get me high etc. Can I get a refund for what I didn’t use?

Unfortunately we cannot accept returns on opened flowers or products unless there was a specific defect. State law requires we destroy any medicine returned to us. Therefore, we can only accept defective products for store credit or exchange. Medicating with cannabis requires some trial and error, as it is a product of nature and grown in varied conditions. We recommend ordering smaller amounts of unfamiliar products and keeping a journal to track your experience with each product you try.

LAWS & REGULATIONS

Taxes and Limits (Medical vs. Adult Use)

Please note that there are different daily purchase limits for recreational and medical cannabis (scroll down for details) and different taxes for in-store and delivery orders (check our delivery page for details). If you have a state-issued MMIC, the sales and use tax is waived.

Cannabis Taxes & Limits, Ojai 2020

	State Issued MMIC	Doctor’s Rec	Adult Over 21
TAX RATES
State Excise Tax:	15.0%
State Sales Tax:	Waived	7.25%
DAILY PURCHASE LIMITS
Flowers:	8 ounces		1 ounce
Concentrates:	Up to Dr’s recommendation		8 grams
Clones:	12		6
PACKAGE LIMITS
Tinctures, Capsules, Topicals:	2000mg THC/pkg		1000mg THC/pkg
Sublinguals:	10mg THC/serving, 500mg THC/pkg		10mg THC/serving, 100mg THC/pkg
Edibles:	10mg THC/serving, 100mg THC/pkg
CULTIVATION
Plants allowed:	Up to Dr’s recommendation, per patient		6 plants per parcel
PARENTAL RIGHTS
Protection:	Court cannot restrict or rescind custody solely based on having a recommendation.		none

Do I still need a doctor’s recommendation?

NO, if you are 21+ and have a valid ID. If you are between 18 – 21, you need a doctor’s recommendation and a valid ID. If you are under 18, you need a doctor’s recommendation, a valid ID, and a parent or guardian present with you.

Do I need a doctor’s recommendation to order medicine for my pet?

No, if you are 21 or over, there is no law preventing you from purchasing cannabis for your pet. We carry several products designed specifically for pet consumption. Here’s some more information on cannabis for pets:

• Veterinary Marijuana?
  The American Veterinary Medical Association
• What You Should Know About Medical Marijuana for Pets
  Health Magazine
• Medical Cannabis: Is it good for our dogs?
  The Bark Magazine
• Cannabis for Canines — CBD Treats are Healing Dogs, Treating their Pain and Stopping Seizures
  TheFreeThoughtProject.com

Is there a benefit to having a state medical marijuana ID card?

Yes, the 7.25% sales tax is waived for holders of a valid MMIC. If you spend around $115 per month on cannabis, the card (and the recommendation necessary to obtain it) will pay for itself over a year’s time.

What type of ID do you accept?

Acceptable forms of identification include the following:

(1) A document issued by a federal, state, county, or municipal government, or a political subdivision or agency thereof, including, but not limited to, a valid motor vehicle operator’s license, that contains the name, date of birth, physical description, and photo of the person;

(2) A valid identification card issued to a member of the Armed Forces that includes a date of birth and a photo of the person; or

(3) A valid passport issued by the United States or by a foreign government.

Is cannabis legal?

Under California law, yes. Sespe Creek Collective is a CA registered C-corporation operating in strict compliance with California laws. We have a valid permit from the City of Ojai, and our State License (number C10-0000028-LIC) allows us to sell cannabis for both medical and adult use (Recreational).

Cannabis is still federally illegal.